Policies

Read Carefully

All policies are stated when booking an appointment & are subject to change without notice.

Deposits & Card on File

When booking any service with Southern Girl Esthetics, a card on file will be required for deposits to reserve your appointment. The card on file will only be charged for:

  • Appointments that require a deposit
  • Failing to show to your appointment without notice
  • Canceling outside of the 18 hour grace period

All initial appointments will require a non-refundable deposit to secure your appointment.
Deposits are non-refundable and are only transferable to one rescheduled appointment. Clients must reschedule within 18 hours, otherwise the client forfeits their deposit.

  • Initial powder ombre deposit: $50
  • All other services over 20$ require a 15$ deposit that will go toward total balance owed.

Payments

  • Accepting credit/debit cards (Visa, Mastercard, AmEx, etc.) & Cashapp
  • Card transactions will include a 4.712% tax upon payment

Cancellations/Late Arrivals/No Show

Clients have up to 18 hours before their appointment to cancel and/or reschedule without losing their deposit. Should a client cancel outside of the 18 hour window they will forfeit their deposit.

Rescheduling appointments will be based on the service providers availability based on the booking site.

If clients are running late, please notify your artist ASAP. There is a 10 minute grace period. If a client surpasses that grace period, they will be asked to reschedule their appointment based on the service provider’s availability based on the booking site. They will be allowed to use their deposit one time to reschedule their appointment.

If there is a failure to show up to an appointment, without any notification to your artist, the client will forfeit their deposit and will be required to pay a new deposit to book again. If the card on file declines there will be an invoice sent. Should the invoice not be paid by the end of the business day, the client will be required to pay an additional 5$ fee for their next appointment.